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Vrácení zboží
CHCETE ZBOŽÍ VRÁTIT?
Nepoužité zboží dobře zabalte, přiložte fakturu (dodací list), kde napište číslo účtu pro navrácení peněz nebo můžete vyplnit přiložený vzorový formulář pro odstoupení od smlouvy. Balíček zašlete do 14 dnů v původním obalu na adresu:
Rock Point a.s. - E-SHOP
West Business Center, budova A
Chebská 545/13
322 00 Plzeň
Zboží lze vrátit také na jakoukoliv prodejnu Rock Point, Hannah nebo Keen, kde vám vystaví doklad o převzetí nebo můžete použít přiložený vzorový formulář pro odstoupení od smlouvy.
JAK ZÍSKÁTE SVÉ PENÍZE ZPĚT?
Peníze Vám budou vráceny zpět převodem na Váš účet, nebo při platbě kartou zpět na účet z kterého byla platba uhrazena, a to nejpozději do 14 dnů po přijetí zboží.
Podrobnější informace najdete v našich obchodních podmínkách a reklamačním řádu.
Pokud potřebujete přesto poradit, kontaktujte naši zákaznickou linku Po-Pá 8:00-16:30 na telefonním čísle +420379200777 nebo na email e-shop@rockpoint.cz.
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