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Rozumím
Výměna zboží
CHCETE ZBOŽÍ VYMĚNIT?
Přes e-shop výměnu zboží zatím neumíme, takže ho je potřeba vrátit. Můžete si vytvořit novou objednávku.
Vyměnit zboží můžete na jakékoliv prodejně Rock Point, Hannah a Keen za zboží ve stejné nebo vyšší hodnotě.
JAK ZÍSKÁTE SVÉ PENÍZE ZPĚT?
Peníze Vám budou vráceny zpět převodem na Váš účet, nebo při platbě kartou zpět na účet z kterého byla platba uhrazena, a to nejpozději do 14 dnů po přijetí zboží.
Podrobnější informace najdete v našich obchodních podmínkách a reklamačním řádu. Pokud potřebujete přesto poradit, kontaktujte naši zákaznickou linku Po-Pá 8:00-16:30 na telefonním čísle 379 200 777 nebo na email e-shop@rockpoint.cz.
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